- MENU
- HOME
- SEARCH
- WORLD
- MAIN
- AFRICA
- ASIA
- BALKANS
- EUROPE
- LATIN AMERICA
- MIDDLE EAST
- United Kingdom
- United States
- Argentina
- Australia
- Austria
- Benelux
- Brazil
- Canada
- China
- France
- Germany
- Greece
- Hungary
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Korea
- Mexico
- New Zealand
- Pakistan
- Philippines
- Poland
- Russia
- South Africa
- Spain
- Taiwan
- Turkey
- USA
- BUSINESS
- WEALTH
- STOCKS
- TECH
- HEALTH
- LIFESTYLE
- ENTERTAINMENT
- SPORTS
- RSS
- iHaveNet.com
Rebecca Kern
Here's the scoop on returning unwanted presents in stores and online
Customers will be piling into the malls and waiting in meandering lines again this holiday season, but this time it
will be to return unwanted gifts. The number of returns made this year is projected to be on par with last year's,
making up about 10 percent of total holiday sales, according to a survey by the
However, before you run to the store or post office to return your gifts, remember that monogrammed or personalized items are never returnable and neither are some items bought during a store's final sale, says Madhok.
Here are some hassle-free tips on how to go about returning your unloved holiday gifts:
1. Review stores' return policies and time frames.
Before you even consider returning a gift, contact the store or go to its website to find out its return policy. Some stores have specific return policies that are more flexible during the holiday season. If the item was bought on a store's website, most retailers allow their merchandise to be returned to the physical store, says Madhok. Also, she advises customers to return their items within 15 days after they were purchased as most stores have time frames for returning merchandise in order to receive a refund. Some of these time frames to return items are extended during the holiday season if purchases are made between certain dates in November and December, Madhok says.
2. Bring gift receipts.
One of the most important items to bring along with your returns is your gift receipt, says Kathy Grannis, spokesperson for the
3. Keep tags and original packaging.
Some retailers won't accept items if they are already opened or if not all of the components are included. If you do open the item and want to return it, be sure you keep all of the tags and original packaging. If you plan on returning an item, do not wear or use it as many retailers will not accept merchandise that has already been used.
4. Look up restocking fees.
Some stores charge a fee that can vary from 5 to 30 percent to restock returned merchandise, particularly electronics. Madhok says these fees often cover the labor involved with restocking the items. You may have to decide whether or not it is worth returning expensive purchases if you get only a portion of the money back, she says. For example,
5. Learn about online stores' shipping policies.
If you are returning something online, find out the store's shipping policies and costs. Some websites provide free shipping on returns, such as shoe seller
WORLD | AFRICA | ASIA | EUROPE | LATIN AMERICA | MIDDLE EAST | UNITED STATES | ECONOMICS | EDUCATION | ENVIRONMENT | FOREIGN POLICY | POLITICS
5 Tips for Returning Holiday Gifts