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Seven Ways to Make E-Marketing Work in a Tough Economy
In a challenging economy, you must find new ways to make marketing work more effectively, get more out of marketing investments, and measure and account for marketing decisions. In short, you must make changes. Doing the same things in an uncertain economic environment and expecting the same results is, at worst, a definition of marketing insanity.

E-Commerce Web Services: Better, Faster, Cheaper
Typically, new technologies tend to promise more than they deliver. That has not been the case with Web services, which are being integrated into just about every new e-commerce application. "Support for Web services has come from application vendors, application development tool suppliers and middleware vendors," said Jason Bloomberg, a managing partner with market research firm ZapThink.

SaaS: Bringing the Call Center Within a Small Company's Reach
The software as a service trend is revolutionizing the call center industry, as companies of all sizes are now discovering the advantages of going with hosted versus on-premise solutions. With SaaS for the call center, applications are hosted on a shared platform in a data center and delivered to the agents via the Internet or dedicated network.

Not Much Life in China's Virtual Worlds
Last November, Procter & Gamble's Vidal Sassoon launched with much fanfare its first hair salon in China's virtual world. There was even a virtual ribbon-cutting ceremony. However, today the VS salon in HiPiHi, China's oldest and largest virtual world, sits mostly empty save for the occasional visitor.

Texas Tax Man May Cometh for Amazon
The state of Texas may be the latest to take a bite out of Amazon's bottom line by assessing sales taxes on past purchases by state residents. Texas tax officials are reviewing the taxable status of Amazon purchases after an inquiry from the Dallas Morning News, which asked why the e-tailer appeared not to be collecting sales taxes from Lone Star State buyers.

House Democrats Dig Up Decades-Old Antitrust Law in New Net Neutrality Fight
The long-running debate over net neutrality took another turn Thursday when two lawmakers introduced a bill that would make it a violation of antitrust law for broadband providers to discriminate against different types of content in routing traffic on their networks.

Blockbuster Takes a Gander at Circuit City Books
Electronics retailer Circuit City Stores will allow Blockbuster and its largest shareholder, Carl Icahn, to look into the company's finances in connection with the video rental company's proposed buyout offer. Circuit City also revealed that it has hired Goldman Sachs to help the company look into strategic alternatives to build its shareholder value.

MySpace Walls Come Tumbling Down
MySpace has forged agreements with other popular Internet sites -- Yahoo, eBay, Photobucket and Twitter -- to permit MySpace users to migrate their data. Profiles, videos and friend networks are among the content that can be ported. They can then access the partner sites using their MySpace user names and passwords.

Will Microsoft Ask Facebook to Dance?
The long list of companies Microsoft might acquire post-Microhoo includes such outré possibilities as Netflix, Cisco and Salesforce.com. Facebook is also on that list -- but its potential as a Microsoft acquisition target is beginning to look less unlikely. In fact, it's looking downright plausible. Rumor has it Microsoft has already approached the social networking site about a possible sale.

'GTA' Sells, Yahoo Doesn't
Gas prices are setting record highs, homeowners are facing foreclosure, the dollar's slipping further down a black hole, and the credit industry is collapsing. These are frustrating times -- and perhaps that's partly why "Grand Theft Auto IV" just set some new records for video game sales.

B2B in a Web 2.0 World, Part 1: Digital Media Relations
Attention! We're listening! Seeking competitive advantage and profitability through good relations with the social media, the B2B world has energetically embraced the grand online colloquy known as the two-way talk-back "conversation." Online social media platforms are now in play in the B2B relationships that organizations have with their vendors, suppliers, partners and contractors.

Speak to Me: Natural Language and CRM Applications
If you could clone your best agent hundreds or thousands of times over, you could ensure that each and every customer calling your contact center receives the same high-quality, friendly and informed response. In reality, natural language speech self-service is probably the closest and best alternative to delivering cost-effective and customer-friendly service.

Civic groups urge DOJ probe of possible Google-Yahoo deal
A coalition of civic groups is urging the Department of Justice to investigate any potential deal between Google and Yahoo.

Computerworld Technology Briefing: Meetings @ the Speed of Business
(Source: Microsoft) For large organizations, Web conferencing gives a major boost to collaboration among far-flung offices. For smaller companies, experts say Web conferencing is no longer a luxury but a necessity for everything from webinars to customer presentations. But the real value lies in saving soft costs and in increases in productivity.

TorrentSpy told to pay $111M in damages to movie studios
A federal judge awarded the Motion Picture Association of America $111 million from TorrentSpy.

News Corp. not in talks with Yahoo, Microsoft, AOL
News Corp. said it is not planning any deals with Yahoo, Microsoft or AOL.

EBay feedback changes take effect May 19
EBay's new feedback policy, in which sellers will not be able to leave negative or neutral feedback on buyers, goes into effect May 19.

Gates: Microsoft won't pursue other partnerships
Microsoft won't be pursuing any new mergers or acquisitions to replace the Yahoo deal that was rejected over the weekend, the company's chairman, Bill Gates, said today.

More E-Business News...
View more E-Business news and analysis from Computerworld.com.

The Broader the E-Biz, the Bigger the Lawsuit
Dell gets sued for patent infringement

Time To Change
Catalog retailer Lillian Vernon learned the hard way how critical change management can be to a turnaround.

MySpace Meets eBay, Yahoo
MySpace social network will let users share their public profile information, such as pictures, videos, and text, across the Web.

eBay Watch: Spring Discounts, Mobile Selling Tools
The auction giant offers seller savings with Spring promotions, drops eBay Live for 2009, tests buyer rewards. Plus, cell phone selling tools.

Amazon Takes Issue with NY Online Tax Law
The online retailer mounts a constitutional challenge to the controversial state law that aims to clamp down on collecting Internet sales taxes.

McAfee Shows Shoppers your Site's Safe and Secure
McAfee's e-commerce service provides help with payment card industry compliance and tests and scans daily for threats. Plus, news on its partnership with Yahoo.

After Microsoft's Goodbye, What's Next for Yahoo?
With the Microsoft deal apparently over and its stock taking a pounding, what's ahead for Yahoo?

Tealeaf Offers Insight to Buyer Behavior
A new service by Tealeaf lets you analyze customer behavior across multiple sessions to address site issues that affect your bottom line.

New Marketplace Offers Real-Time Bartering
At startup Fididel.com, the price is right as buyers and sellers negotiate in real time.

Microsoft Bid for Yahoo Off the Table?
It appears Microsoft is abandoning its Yahoo takeover, amid rumors of a Yahoo-Google ad partnership.

Amazon Sues NY Over Sales Tax Law
Amazon.com is challenging a new statute requiring Internet retailers based elsewhere to collect New York sales taxes.

Affiliate Group Rebrands, Expands into Europe
If you want to take your affiliate action overseas, check out Epic Advertising's services.

Is Microsoft Weaker After Failed Takeover Bid?
Microsoft is going home empty handed from its skirmish with Yahoo's Jerry Yang, but has the company been hurt or just biding its time?

Ballmer Throws In the Towel on Yahoo Bid
In a surprise move, Microsoft's CEO withdraws his offer for search provider Yahoo, citing economic differences.

The Tangled Web of PCI Compliance
New e-commerce security requirements are vague enough to leave everyone wondering what to do.

Amazon Sues New York Over Internet Tax
The online retailer mounts a constitutional challenge to the controversial state law that aims to clamp down on collecting Internet sales taxes.

All Eyes on Time Warner, AOL as Profits Fall
A sweeping overhaul at its AOL unit can't help offset sagging earnings at the media conglomerate, which plans to spin off its cable group.

Tellme to BlackBerry: Listen Up
The Microsoft subsidiary targets BlackBerry for 'on-the-go' information services.

Cox Shells Out $300M to Cash In on Vertical Web Ads
The media kingpin grabs Adify in a shift into the potentially lucrative space of building vertical ad networks.

AOL to Open VoIP APIs
On the heels of Open AIM, AOL is now planning to open its pay-per-minute Call Out service to developers.

AOL Touts Turnaround Success After Record Traffic
With steady growth in visitors and page views to its redesigned properties, the Internet pioneer claims its transformation is paying off.

Google Display Ads in Your Pocket
Search giant joins the great migration as advertisers look to the mobile device.

Amazon Tops Expectations on Soaring Sales
Driven by strong growth in electronics and general merchandise, Amazon posts healthy first-quarter results.

Yahoo Hits Estimates, Gives No Ground on Microsoft
While the software giant's ultimatum looms, Yahoo executives said its transformation strategy is working following a solid quarter.

Six Apart Doubles Down on Monetizing Blogs
Blogging software provider expands into services business as it expands ad network.

Google Makes Good
Despite concerns over sagging click rates and economic worries, the Internet titan posts another bang-up quarter.

Economic Woes Not an Issue For Google
But that doesn't mean the search giant isn't vulnerable.

eBay's Woes: Going, Going, Gone?
The e-commerce bellwether shrugs off transitional pains and economic gloom to post solid results.

Can Online Ads Survive 'R' Word?
Worries loom about measurement and standards for social networking and video ads as marketing dollars face a dry spell.

Widgets, Buzz And Digital Engagement
How to make the most of emerging online ad trends? Brainiacs at the Min Day digital media summit share some ideas, tips and practices.

Online Ads Find Their Way Into The Offline World
Here at advertising's "bleeding edge," technologies like RFID, GPS and augmented reality reach consumers when they're away from the Internet.

From Print Magazines to Online Communities
Panel of media buyers weighs in on how magazines can bridge the digital divide and make their Web properties more attractive to advertisers.

Seven Ways to Make E-Marketing Work in a Tough Economy
In a challenging economy, you must find new ways to make marketing work more effectively, get more out of marketing investments, and measure and account for marketing decisions. In short, you must make changes. Doing the same things in an uncertain economic environment and expecting the same results is, at worst, a definition of marketing insanity.

E-Commerce Web Services: Better, Faster, Cheaper
Typically, new technologies tend to promise more than they deliver. That has not been the case with Web services, which are being integrated into just about every new e-commerce application. "Support for Web services has come from application vendors, application development tool suppliers and middleware vendors," said Jason Bloomberg, a managing partner with market research firm ZapThink.

SaaS: Bringing the Call Center Within a Small Company's Reach
The software as a service trend is revolutionizing the call center industry, as companies of all sizes are now discovering the advantages of going with hosted versus on-premise solutions. With SaaS for the call center, applications are hosted on a shared platform in a data center and delivered to the agents via the Internet or dedicated network.

Not Much Life in China's Virtual Worlds
Last November, Procter & Gamble's Vidal Sassoon launched with much fanfare its first hair salon in China's virtual world. There was even a virtual ribbon-cutting ceremony. However, today the VS salon in HiPiHi, China's oldest and largest virtual world, sits mostly empty save for the occasional visitor.

Texas Tax Man May Cometh for Amazon
The state of Texas may be the latest to take a bite out of Amazon's bottom line by assessing sales taxes on past purchases by state residents. Texas tax officials are reviewing the taxable status of Amazon purchases after an inquiry from the Dallas Morning News, which asked why the e-tailer appeared not to be collecting sales taxes from Lone Star State buyers.

House Democrats Dig Up Decades-Old Antitrust Law in New Net Neutrality Fight
The long-running debate over net neutrality took another turn Thursday when two lawmakers introduced a bill that would make it a violation of antitrust law for broadband providers to discriminate against different types of content in routing traffic on their networks.

Blockbuster Takes a Gander at Circuit City Books
Electronics retailer Circuit City Stores will allow Blockbuster and its largest shareholder, Carl Icahn, to look into the company's finances in connection with the video rental company's proposed buyout offer. Circuit City also revealed that it has hired Goldman Sachs to help the company look into strategic alternatives to build its shareholder value.

MySpace Walls Come Tumbling Down
MySpace has forged agreements with other popular Internet sites -- Yahoo, eBay, Photobucket and Twitter -- to permit MySpace users to migrate their data. Profiles, videos and friend networks are among the content that can be ported. They can then access the partner sites using their MySpace user names and passwords.

Will Microsoft Ask Facebook to Dance?
The long list of companies Microsoft might acquire post-Microhoo includes such outré possibilities as Netflix, Cisco and Salesforce.com. Facebook is also on that list -- but its potential as a Microsoft acquisition target is beginning to look less unlikely. In fact, it's looking downright plausible. Rumor has it Microsoft has already approached the social networking site about a possible sale.

'GTA' Sells, Yahoo Doesn't
Gas prices are setting record highs, homeowners are facing foreclosure, the dollar's slipping further down a black hole, and the credit industry is collapsing. These are frustrating times -- and perhaps that's partly why "Grand Theft Auto IV" just set some new records for video game sales.

B2B in a Web 2.0 World, Part 1: Digital Media Relations
Attention! We're listening! Seeking competitive advantage and profitability through good relations with the social media, the B2B world has energetically embraced the grand online colloquy known as the two-way talk-back "conversation." Online social media platforms are now in play in the B2B relationships that organizations have with their vendors, suppliers, partners and contractors.

Speak to Me: Natural Language and CRM Applications
If you could clone your best agent hundreds or thousands of times over, you could ensure that each and every customer calling your contact center receives the same high-quality, friendly and informed response. In reality, natural language speech self-service is probably the closest and best alternative to delivering cost-effective and customer-friendly service.

MySpace Meets eBay, Yahoo
MySpace social network will let users share their public profile information, such as pictures, videos, and text, across the Web.

eBay Watch: Spring Discounts, Mobile Selling Tools
The auction giant offers seller savings with Spring promotions, drops eBay Live for 2009, tests buyer rewards. Plus, cell phone selling tools.

Amazon Takes Issue with NY Online Tax Law
The online retailer mounts a constitutional challenge to the controversial state law that aims to clamp down on collecting Internet sales taxes.

McAfee Shows Shoppers your Site's Safe and Secure
McAfee's e-commerce service provides help with payment card industry compliance and tests and scans daily for threats. Plus, news on its partnership with Yahoo.

After Microsoft's Goodbye, What's Next for Yahoo?
With the Microsoft deal apparently over and its stock taking a pounding, what's ahead for Yahoo?

Tealeaf Offers Insight to Buyer Behavior
A new service by Tealeaf lets you analyze customer behavior across multiple sessions to address site issues that affect your bottom line.

New Marketplace Offers Real-Time Bartering
At startup Fididel.com, the price is right as buyers and sellers negotiate in real time.

Microsoft Bid for Yahoo Off the Table?
It appears Microsoft is abandoning its Yahoo takeover, amid rumors of a Yahoo-Google ad partnership.

Amazon Sues NY Over Sales Tax Law
Amazon.com is challenging a new statute requiring Internet retailers based elsewhere to collect New York sales taxes.

Affiliate Group Rebrands, Expands into Europe
If you want to take your affiliate action overseas, check out Epic Advertising's services.

Stocks Plunge on Financial, Inflation Worries
Rising oil prices and renewed banking fears outshone better than expected results from Cisco on Wednesday.

Technical Analysis: Correction Time
How deep will the pullback go? Hopefully not much further.

Cisco: U.S. Market is Soft
Cisco is still growing its business overall and remains optimistic about future growth.

Cisco Comes Through
Cisco Systems atoned for a difficult quarter three months ago with better than expected results late Tuesday, while Yahoo gained on hopes that a deal with Microsoft can still be reached.

Is Microsoft Weaker After Failed Takeover Bid?
Microsoft is going home empty handed from its skirmish with Yahoo's Jerry Yang, but has the company been hurt or just biding its time?

Big Money and Open Source May Not Compute
UPDATED: Open source has the adherents and the contributors, but what about the income? Patience, say the developers.

Yahoo's Fall Upends Stocks
Yahoo shares plunged Monday on news that Microsoft is abandoning its takeover bid for the company — but the surprise is that it wasn't as bad as it could have been.

Yahoo's Next Moves
With the Microsoft deal apparently over and its stock taking a pounding, what's ahead for Yahoo?

Ballmer Throws In the Towel on Yahoo Bid
In a surprise move, Microsoft's CEO withdraws his offer for search provider Yahoo, citing economic differences.

Lawmakers Urge Conditions on XM-Sirius
Key congressmen call on FCC chairman to take a long look at consumer harm in review of the satellite radio merger.

Sun Sinks Tech Stocks
A steep plunge in shares of Sun Microsystems outweighed a better than expected jobs report on Friday.

Technical Analysis: Bulls Push On
The major indexes are making progress against some tough levels here.

Chips Sales Grew 3.8 Percent in Q1 2008
Some may think the world is getting 'flatter', but chip sales are not. International markets are more than offsetting the sputtering US economy.

Iron Mountain Has Tight Grip on Growth
Storage titan reports 18 percent revenue spike, first CEO change in 27 years.

Sun Sets on Tech Rally
Tech stocks paced a broad market rally Thursday, but Sun threatened to undo the gains after hours.

All Eyes on Time Warner, AOL as Profits Fall
A sweeping overhaul at its AOL unit can't help offset sagging earnings at the media conglomerate, which plans to spin off its cable group.

Investors Want a Tougher Fed
Stocks fell Wednesday after the Federal Reserve wasn't as tough on inflation as investors had hoped.

Technical Analysis: Stocks Stall at Big Round Numbers
The Dow and S&P hit some significant headwinds today.

IBM Snares InfoDyne in Financial Transactions Push
Big Blue sees synergy between WebSphere and provider of tools that enable speedier financial transactions.

PARC Moves Beyond Just Document Research
Now that it's semifree of Xerox, the legendary PARC labs looks to expand its innovation.

Is Microsoft Weaker After Failed Takeover Bid?
Microsoft is going home empty handed from its skirmish with Yahoo's Jerry Yang, but has the company been hurt or just biding its time?

Ballmer Throws In the Towel on Yahoo Bid
In a surprise move, Microsoft's CEO withdraws his offer for search provider Yahoo, citing economic differences.

The Tangled Web of PCI Compliance
New e-commerce security requirements are vague enough to leave everyone wondering what to do.

Amazon Sues New York Over Internet Tax
The online retailer mounts a constitutional challenge to the controversial state law that aims to clamp down on collecting Internet sales taxes.

All Eyes on Time Warner, AOL as Profits Fall
A sweeping overhaul at its AOL unit can't help offset sagging earnings at the media conglomerate, which plans to spin off its cable group.

Tellme to BlackBerry: Listen Up
The Microsoft subsidiary targets BlackBerry for 'on-the-go' information services.

Cox Shells Out $300M to Cash In on Vertical Web Ads
The media kingpin grabs Adify in a shift into the potentially lucrative space of building vertical ad networks.

AOL to Open VoIP APIs
On the heels of Open AIM, AOL is now planning to open its pay-per-minute Call Out service to developers.

AOL Touts Turnaround Success After Record Traffic
With steady growth in visitors and page views to its redesigned properties, the Internet pioneer claims its transformation is paying off.

Google Display Ads in Your Pocket
Search giant joins the great migration as advertisers look to the mobile device.

Amazon Tops Expectations on Soaring Sales
Driven by strong growth in electronics and general merchandise, Amazon posts healthy first-quarter results.

Yahoo Hits Estimates, Gives No Ground on Microsoft
While the software giant's ultimatum looms, Yahoo executives said its transformation strategy is working following a solid quarter.

Six Apart Doubles Down on Monetizing Blogs
Blogging software provider expands into services business as it expands ad network.

Google Makes Good
Despite concerns over sagging click rates and economic worries, the Internet titan posts another bang-up quarter.

Economic Woes Not an Issue For Google
But that doesn't mean the search giant isn't vulnerable.

eBay's Woes: Going, Going, Gone?
The e-commerce bellwether shrugs off transitional pains and economic gloom to post solid results.

Can Online Ads Survive 'R' Word?
Worries loom about measurement and standards for social networking and video ads as marketing dollars face a dry spell.

Widgets, Buzz And Digital Engagement
How to make the most of emerging online ad trends? Brainiacs at the Min Day digital media summit share some ideas, tips and practices.

Online Ads Find Their Way Into The Offline World
Here at advertising's "bleeding edge," technologies like RFID, GPS and augmented reality reach consumers when they're away from the Internet.

From Print Magazines to Online Communities
Panel of media buyers weighs in on how magazines can bridge the digital divide and make their Web properties more attractive to advertisers.

All the Banks - Sponsored Link
Ad - Banks.Alltheservices.com May 12 2008 6:23AM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Digital CAD May 12 2008 6:23AM GMT

Vertica moves BI database to Amazon's cloud
NetworkWorld May 12 2008 5:51AM GMT

Web design as a viable business
Punch May 12 2008 5:49AM GMT

Vertica Moves BI Database to Amazon's Cloud
CIO Magazine May 12 2008 5:01AM GMT

Amazon sues NY to block new Internet tax law
Mass High Tech May 12 2008 4:52AM GMT

UK Online Shopping Reaches Limits?
EMarketer May 12 2008 3:57AM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
DMN Vegas May 12 2008 3:13AM GMT

Blue Nile, ZipRealty Down; WebMD, Monster Up
Seeking Alpha May 12 2008 1:19AM GMT

Blue Nile 1Q08 Sales +4%, Profits -19%
Rapaport News May 12 2008 1:17AM GMT

Online Apple Store Officially Sold Out of iPhones
Wired News May 11 2008 11:17PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
DMN Final Cut Pro May 11 2008 10:48PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Digital Game Developer May 11 2008 10:30PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Creative Mac May 11 2008 8:49PM GMT

OpenSolaris and MySQL Support Now on Amazon Elastic Compute Cloud
SunFlash Newsletter May 11 2008 8:25PM GMT

55% of Business Elite Buy Products Advertised Online
Ein News May 11 2008 8:17PM GMT

Excerpting "Web Design and Marketing Solutions for Business Websites"
Digital Web Magazine May 11 2008 8:03PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Digital Video Editing May 11 2008 8:03PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Maxon May 11 2008 6:57PM GMT

Blue Nile, ZipRealty Down; WebMD, Monster Up
Ein News May 11 2008 5:31PM GMT

ABN E-Commerce Chief Leaves
Profit and Loss May 11 2008 5:22PM GMT

HD Content Confirmed For Amazon Unbox!
Gizmodo May 11 2008 4:22PM GMT

Whether Online or in Person, Smart ARM Shoppers Run the Numbers
Washington Post May 11 2008 3:28PM GMT

E-Commerce Network Posts Profit, Holds First Conferences
Inbound Logistics May 11 2008 3:19PM GMT

iPhone Currently Unavailable via U.S. Apple Store online
Mac Daily News May 11 2008 3:18PM GMT

Open Text Enhances the Value of SAP NetWeaver Portal with Market Leading Web Content Management Capabilities
CADWire May 11 2008 2:33PM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Digital Producer May 11 2008 1:59PM GMT

E-Commerce Report, Analyzes Consumer Online Spending
Cheap Hosting Directory May 11 2008 1:35PM GMT

HP introduces "extreme" storage for online and digital media businesses
ITP.net May 11 2008 11:55AM GMT

Texas may claim Amazon owes sales taxes
Findlaw Corporate Counsel May 11 2008 11:27AM GMT

Online retailer EBay's new PayPal rule in Australia draws fire
Mac Animation Pro May 11 2008 10:31AM GMT